Privacy Policy

Last Updated: 10 September 2026

Yatra Seva (“Yatra Seva”, “we”, “us”, or “our”), owned and operated by Abhimanyu, operates https://yatraseva.com/ and provides cab and taxi rental services.

We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and how you can contact us regarding your personal information.

1. Who We Are

Business Name: Yatra Seva
Owner/Operator: Abhimanyu
Website: https://yatraseva.com/
Phone / WhatsApp: 9320601906
Email: info@yatraseva.com

Yatra Seva primarily provides services through phone, WhatsApp, and direct customer communication rather than through a physical customer-facing office.

2. What Personal Data We Collect

We may collect personal information that you voluntarily provide when you contact us, submit an enquiry, request information, or make a booking.

Depending on how you interact with us, this may include:

We may also receive information that you provide when contacting us by phone or WhatsApp.

Information collected automatically

When you visit our website, certain technical and usage information may also be collected automatically through cookies and similar technologies, depending on the tools and services implemented on the website.

This may include:

3. Contact Forms

Our website may provide contact or enquiry forms.

Information submitted through these forms may include your:

We use this information to respond to your enquiry, understand your requirements, provide fare or trip information, arrange bookings, and provide customer service.

We do not currently use our website contact forms for newsletters or general email subscriptions. However, it may change anytime.

4. How We Use Your Information

We may use the information we collect for the following purposes:

We do not sell or rent your personal information to third parties.

5. Phone and WhatsApp Communication

Our website provides click-to-call and WhatsApp communication options.

When you contact Yatra Seva by phone or WhatsApp, information that you provide may be used to:

Third-party communication services such as WhatsApp are subject to their own privacy policies and terms.

6. How We Share Your Information

Yatra Seva does not sell or rent your personal information.

We may share relevant information where reasonably necessary to provide our services or operate our business.

This may include sharing information with:

Information shared with a driver or service partner is limited to what is reasonably required to provide the requested service.

We expect service partners and providers who process information on our behalf to handle such information appropriately and only for the relevant business or service purpose.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies.

These technologies may be used for purposes such as:

Depending on the website implementation, we may use technologies or services such as:

The actual tools and cookies used may change as the website and marketing systems evolve.

Where applicable, we may provide cookie-consent or related controls. You can also manage cookies through your browser settings.

8. Analytics and Advertising

Yatra Seva may use analytics, conversion tracking, and advertising technologies to understand website usage, measure advertising performance, improve our services, and improve our marketing.

Depending on the website implementation, these technologies may include services such as Google Analytics, Google Ads, Google Tag Manager, Meta, call-tracking services, Microsoft Clarity, Hotjar, or similar tools.

These services may process technical information and website interaction data in accordance with their own privacy policies and applicable terms.

Yatra Seva does not sell or rent customer personal information to advertising platforms or other third parties.

9. Marketing and Customer Information

Yatra Seva may use information received through enquiries and customer interactions for legitimate service-related and business purposes, including responding to enquiries, following up on requested services, managing bookings, improving customer experience, and improving our services and marketing.

We do not sell or rent customer personal information for marketing purposes.

Where applicable law requires consent or provides users with specific choices regarding marketing communications or the use of personal information, we will respect those requirements.

10. Payments

Yatra Seva does not currently accept or process online payments directly through this website.

The website does not ask customers to enter or submit:

Booking amounts, advances, balances, and other payment arrangements are discussed and handled separately after customer communication and booking discussions.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including:

Different categories of information may be retained for different periods depending on their purpose and applicable requirements.

When information is no longer reasonably required, it may be deleted, anonymised, or otherwise securely disposed of, subject to applicable legal, accounting, operational, or dispute-related requirements.

12. Where Your Information May Be Processed

Some technology, hosting, analytics, advertising, communication, or other service providers used by Yatra Seva may process information on systems or servers located outside India.

Where such providers are used, the information may be processed according to their applicable privacy policies, contractual obligations, security measures, and applicable laws.

13. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, loss, or destruction.

These measures may include appropriate website security, access controls, secure systems, and limiting access to information to people or providers who reasonably need it for business or service purposes.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

For this reason, customers should avoid submitting highly sensitive information through website forms unless specifically requested and necessary.

14. Your Privacy Rights and Choices

Depending on applicable law, you may contact us to:

Certain information may need to be retained where required for legal, accounting, contractual, security, dispute-resolution, or other legitimate purposes.

15. Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites, applications, platforms, or services.

Examples may include communication, analytics, advertising, payment-related, mapping, or social media services.

Yatra Seva does not control the privacy practices of third-party services that it does not own or operate.

Users should review the privacy policies and terms of applicable third-party services when interacting with them.

16. Children’s Privacy

Yatra Seva’s services are generally intended for individuals making travel or booking arrangements, typically adults.

We do not knowingly design our website to collect personal information from children.

We also do not knowingly request unnecessary personal information from children through our website.

If you believe that personal information belonging to a child has been provided to us unnecessarily, please contact us using the details below so that we can review the matter and take appropriate action where applicable.

17. Data Received From Third Parties

In some circumstances, we may receive information from third parties where it is necessary to provide or manage a requested service.

For example, information may be communicated between Yatra Seva, customers, drivers, or service partners in connection with a booking.

We do not purchase personal customer information from third parties for the purpose of selling or renting such information.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

When changes are made, the updated version will be published on this page and the Last Updated date will be revised.

19. Contact Us / Privacy Concerns

If you have any question, request, complaint, or concern regarding this Privacy Policy or the handling of your personal information, you can contact Yatra Seva directly.

Yatra Seva
Owner/Operator: Abhimanyu
Phone / WhatsApp: 9320601906
Email: info@yatraseva.com
Website: https://yatraseva.com/

We will review privacy-related requests and concerns and respond through the available contact channel.